If you’ve got a UX job interview coming up, it goes without saying that you need to try and prepare some of your answers – and while some of the generic questions are sure to appear, ones which are specific to the user experience industry are bound to make an appearance too.
To help you out, on this page we’ve put together a list of the most common user experience job interview questions – and beneath them we’ve included some tips on what you should and shouldn’t be including in your answers.
*Don’t forget; if the UX interview you’re preparing for doesn’t go to plan, you can find the latest UX vacancies we’re advertising on our jobs board.*
Q: What Do You Think The Most Important Part Of The UX Design Process Is?
The employer is asking this question because they want to get some insight into who you are as a designer and they’re trying to assess whether your outlook and views would fit in with the existing team. Now, obviously there’s no ‘right’ or ‘wrong’ answer with this one because it all comes down to personal opinion, however when answering this type of question, it’s a good idea to try and be very clear about which stage of the process you’re referring to and to have clear reasons to justify your decision.
If you’re really serious about getting this particular job, it’s worth doing a bit of research into the company and seeing what they value in the design process eg. customer research, wire-framing, user flow diagrams etc – and then creating an answer which falls in line with their values.
Q: What Do You Do When There’s Not Enough Time To Do Research?
This is an important question because the employer is really questioning your values as a designer. Again, with this one, there’s no definitive correct answer, however this one is probably going to crop up at most UX interviews so it’s worth trying to prepare an answer. Have a think about the whole research process and how it might be possible to streamline the process so that there’s still time to complete at least some research on which to base designs on and improvements on.
With this question, the employer is also looking to see how much initiative you have as a designer and how you can help to streamline processes within their business – so be sure to keep this in mind when compiling your answer.
Q: What Are Your Favourite Aspects Of Your Current Role?
Again, this is another question which gives the employer an insight who you are as a designer and once again, it all comes to down to individual preference. That said; it’s important not to choose tasks or processes which could potentially be described as ‘easy’. If you do, there’s a chance you could come across as lazy and work-shy. With that in mind; it can be a good idea to choose a number of tasks which range in difficulty so the employer can see that you enjoy being challenged – but try and stick to the truth as much as possible. Why? Because if you say you enjoy doing something which you absolutely hate, the employer will be none the wiser but might end up reworking the role to include more of the aspects which you said you enjoyed but actually hate – not ideal!
Q: What Would You Say Your Key Skills Are As A UX Designer?
An employer asks this question to try and test how well you know yourself as a UX candidate in a professional capacity. Again, it’s best to be honest – but when preparing your answer, try and keep the job advert and the key skills named in it in mind. Why? Because if some of your key strengths and skills match those named in the advert, you’d be silly not to mention them! When considering your key skills, in addition to thinking about your technical skills, it’s also important to think about some of the softer skills you might have which are important in a UX role, such as patience and attention to detail.
Q: Where Do You See Yourself In Five Years?
No matter what role you’re interviewing for, an employer will ask this question to see how much ambition you have and what type of company you see yourself working for later in your career. If you really want the job you’re interviewing for, you might want to describe yourself working at the company in a much more senior role. This shows that you’re keen to progress but that you also see yourself working at that company (or a similar one) for an extended amount of time. Whatever answer you give, it’s important to talk about a more senior role – this shows that you’re keen to progress and if they employ you, you won’t just be happy treading water.
Q: What Attracted You To This UX Position?
Needless to say an employer will ask you this question to try and determine how serious you are about the role and the company. Again, the right answer will depend on your personal situation – but it’s important to avoid citing reasons which could be seen as purely selfish eg. amazing salary, excellent benefits or 30 days holiday a year. Why? Because while they might be the things that attracted you to the role, they also suggest that you’re only interested in what the company can do for you, rather than the other way around.
A better answer would be to say that you were keen to work for a company which has a great reputation within the user experience industry and has a great range of clients on its books – and that this role offers the perfect new challenge for your career.
Q: How Do You Keep Your Knowledge Of UX Design & Techniques Up To Date?
An employer will ask you this question to try and see how committed you are to the industry – and how seriously you actually take your role. A great answer here might be to say that you’re part of lots of LinkedIn UX groups and actively take part in discussions and you also read popular UX blogs such as UXHow, UXMatters and Usability Geek every week.